Shipping & Return Policy

Shipping

At ParadaParts, we strive to deliver your auto parts quickly and safely worldwide. We partner with reliable carriers to ensure your order reaches you on time and in perfect condition.

  • Worldwide Shipping: We ship to over 60 countries, including Europe, North America, Asia, and the Middle East.

  • Shipping Time: Standard delivery times vary by destination:

    • Europe: 3–7 business days

    • North America & Asia: 7–21 business days

    • Other regions: up to 30 business days

  • Order Processing: Most orders are processed and dispatched within 24 hours of payment confirmation.

  • Shipping Costs: Calculated at checkout based on destination, package size, and shipping method.

  • Tracking: Once your order ships, you’ll receive a tracking number to monitor your package.

  • Customs & Duties: International shipments may be subject to customs fees or import taxes, which are the customer’s responsibility.


Returns

We want you to be completely satisfied with your purchase. If you need to return a product, please review our return guidelines below:

  • Return Period: Returns are accepted within 14 days from the date you receive your order.

  • Condition: Products must be unused, in original packaging, and in resalable condition.

  • Non-Returnable Items: Some parts like consumables or custom orders may not be eligible for return.

  • Return Process:

    1. Notify us of your intention to return within the return period.

    2. We will provide return authorization and instructions.

  • Refunds: Refunds will be processed after the returned item is received and inspected.

  • Return Shipping Costs: Unless the return is due to our error, customers are responsible for return shipping costs.